Our commitment to security

Our commitment to security

At Bilance, your privacy and security are at the heart of everything we do. Here’s how we protect your data:

We do not sell your personal data

Our business is built on creating an app you love enough to pay for, not on exploiting your personal information. Any data we collect is solely for the purpose of making Bilance better for you.

Read-only access to your bank data

When you link your bank accounts, Bilance never sees your login credentials. Instead, we receive a limited-time token, authorized by you, to sync your data in read-only mode. This means we can’t access your money or make changes to your accounts. You're always in control and can revoke all access whenever you choose through your bank.

Secure infrastructure

We don’t take shortcuts when it comes to security. Your data is stored on Google Cloud Platform, a leader in secure cloud infrastructure, meeting the highest industry standards (ISO/IEC 27001 and SOC 2). All data transfers between your device and our servers are protected by SSL/TLS encryption, ensuring your information stays safe.

Protecting your app

You can secure your Bilance app with a PIN or biometric authentication like Face ID, giving you peace of mind if others use your device. Keep in mind that signing out will remove this layer of security.

Deleting your data

Your data belongs to you. If you ever decide to leave, deleting your account is easy and will erase all your data—login info, transactions, account balances, and all other financial information. For data integrity, Google Cloud keeps backups of all data for 7 days. After that, your data is permanently deleted from our system.

Got questions?

We’re here for you. Contact support or email us anytime at hello@bilanceapp.com.


For more details, check out our Terms of Use and Privacy Policy.

hello@bilanceapp.com

Account Information Service is provided by GoCardless SAS. GoCardless SAS (registration No.834422180) is a limited liability company registered under the laws of the French Republic and is operating as an authorized account information service provider, supervised by the French Financial Conduct Authority (Autorité de Contrôle Prudentiel et de Résolution).

2024 © Bilance Technology OÜ

Account Information Service is provided by GoCardless SAS. GoCardless SAS (registration No.834422180) is a limited liability company registered under the laws of the French Republic and is operating as an authorized account information service provider, supervised by the French Financial Conduct Authority (Autorité de Contrôle Prudentiel et de Résolution).

2024 © Bilance Technology OÜ

hello@bilanceapp.com

Account Information Service is provided by GoCardless SAS. GoCardless SAS (registration No.834422180) is a limited liability company registered under the laws of the French Republic and is operating as an authorized account information service provider, supervised by the French Financial Conduct Authority (Autorité de Contrôle Prudentiel et de Résolution).

2024 © Bilance Technology OÜ

hello@bilanceapp.com